Privacy note
Your consultation details
Last updated: September 2026
What we collect
When you request a consultation or receive an order, we collect the details you provide: your name, mobile number, city or locality, home size, selected services or spaces, preferred contact time or date, order status, and any notes you choose to share.
Why we use it
We use these details to review your request, contact you, prepare and manage your order, arrange the service, show order progress, and reconcile payment. Mobile OTP replaces a stored site password.
Mobile verification and payments
When customer accounts are enabled, mobile sign-in uses Firebase Authentication and the phone number you provide is processed by Google for authentication and abuse prevention. If online payment is offered for an approved order, it is handled by Razorpay in its secure checkout; this site stores payment references and status, but does not receive or store your card, UPI PIN, or banking credentials.
How it is protected
Consultation requests, products, orders and payment status are kept in a protected owner workspace. Access requires a private owner key. Basic abuse protection also uses a one-way network identifier; the raw network address is not saved with your request.
Sharing and retention
We do not sell your information. It is shared only with people and service providers needed to respond, authenticate customers, process payment, or deliver the requested service. We keep it only for as long as reasonably needed to manage the enquiry, provide the service, reconcile transactions, and meet legitimate record-keeping needs.
Your choices
You may ask to review, correct, or delete your consultation details. Reply through the contact channel used for your consultation and include your request reference so the correct record can be located.